Account Deletion
From the application, the user can have the facility to delete the account at any time.
To delete the account, follow the below steps:
1) Navigate to Settings
2) Click on “Delete Account”
The confirmation popup will be displayed. Once the user provides the confirmation, the account will be deleted.Refer to the screenshot below for a smoother experience.
Data Removed During Account Deletion
When you delete your account, the following data will be permanently deleted from our databases:
Personal Information: All personally identifiable information, such as your name, email address, phone number, and any other details you provided during registration, will be erased.
User Content: Any data you uploaded or generated within the App, such as preferences, app settings, or custom content (e.g., profile pictures, saved preferences), will be deleted.
Login Credentials: Your login credentials and authentication tokens will no longer be valid, and you will be logged out from the App across all devices.
App Usage Data: Any analytics or usage data tied directly to your user account (such as app usage history or interactions) will be deleted.
Data Retention Exceptions
In certain cases, we may be required to retain specific data even after your account is deleted, including:
Legal Requirements: We may retain certain information if necessary to comply with legal obligations, such as financial records or data required by law enforcement or regulatory authorities.
Anonymous Data: Any aggregated or anonymous data that cannot be linked back to your personal identity may be retained for analytical or statistical purposes. This data does not identify you personally and will be used solely to improve our services.